FAQs
Frequently Asked Questions (FAQ) – Plymouth Block Management
What is block management, and how does it work?
Block management involves overseeing the maintenance, financial management, and compliance of residential or commercial buildings with multiple leaseholders. At Plymouth Block Management, we handle everything from repairs and service charge management to legal compliance and communication with residents.
What types of properties do you manage?
We manage a variety of properties, including residential apartment blocks, mixed-use developments, commercial buildings, and commonhold properties across North Devon and surrounding areas.
How are service charges calculated and managed?
Service charges are calculated based on the costs required to maintain the property, including cleaning, repairs, insurance, and management fees. We provide transparent budgeting and financial reporting to ensure leaseholders understand how their contributions are used.
What happens in case of an emergency at the property?
We offer 24/7 emergency support to handle urgent issues such as plumbing leaks, electrical failures, or security concerns. Our team responds promptly to ensure minimal disruption and quick resolution.
What should I do if my block management company closes down, ceases trading or sells?
If your block management company ceases operations, it’s important to act quickly. Check your lease to understand who can appoint a new manager — often the freeholder or residents’ management company. We help Devon-based clients transition smoothly, ensuring legal compliance and continued care of the property with minimal disruption.
How do you ensure compliance with legal and safety regulations?
We stay up to date with leasehold laws, fire safety regulations, and health & safety requirements. Our team ensures that your property meets all legal obligations, preventing risks and potential penalties.
How can I get a quote for block management services?
Getting a quote is easy! Simply contact us via phone, email, or our website, and we’ll provide a tailored quote based on your property’s specific requirements.