Plymouth Block Management is a residential block management company run from a Plymouth head office, providing block, estate and leasehold management services across Cornwall, Devon, Dorset, Somerset, Bristol, Bath, Gloucestershire and Wiltshire.
Open the door to what’s possible Our block management services: discover what we offer and find the right way forward for your property.
Raising the standard of residential block management.
Built on transparency, compliance and accountability, because you deserve better than the industry norm.
Residential block and property management from our Plymouth head office, across Devon, Cornwall and the South West.
Proposals are for developments of 50 or more units. Smaller building? Talk to our team.
Top Floor, Ocean Building, Queen Anne’s Battery, Plymouth, Devon, PL4 0LP
Plymouth is our staffed head office. Truro and Exeter are business addresses for our Truro Block Management and Exeter Block Management trading names, with meetings by appointment.
Plymouth Block Management is a block management company run from our head office on Queen Anne’s Battery in Plymouth. We manage 3,000+ homes across 160+ developments in Plymouth, Exeter and across Devon, Cornwall and the South West for resident management companies, RTM companies and freeholders, from residential block management to Right to Manage claims. Our local pages set out what changes for a block in Exmouth, Teignmouth, Dartmouth, Torquay, Paignton, North Devon, Truro, Falmouth, Newquay and Bournemouth.
Our block management fee is fixed and agreed in advance, and we take no commission on contractor work. We are ISO 9001:2015 certified and a member of The Property Ombudsman. See all our block management services, or book a free discovery call about your development.
A block management company is the managing agent appointed by the freeholder, a resident management company (RMC) or a Right to Manage (RTM) company to run the shared parts of a block of flats or an estate. It sets and collects the service charge, organises repairs and contractors, keeps the building compliant and reports to the board or freeholder.
For the developments we manage, that means:
Service charge budgets, demands, collection and year-end accounts
A formal inspection every three months by your property manager, reported to the board
Planned maintenance and repairs, with a 24-hour line for leaks, lost services and lift entrapments
Section 20 consultation before major works
An annual health and safety risk assessment, fire door checks and building safety duties
Buildings insurance administered through brokers, with renewals and claims support and no commission
Vetted contractors, with no commission on contractor work
Company secretarial support for RMC and RTM companies
LPE1 management packs when a leaseholder sells
We aim to provide high-value, comprehensive residential block management services encompassing freehold, block, leasehold and residential property management, driven by our commitment to transparency, compliance and accountability.
Take control of your building
How Right to Manage (RTM) works in England: who qualifies, the steps, the costs and support for leaseholders in Plymouth, Devon and the South West.
Maintenance, compliance and bookkeeping
Blocks of flats managed for RMCs, RTM companies and freeholders across the South West: budgets, accounts, repairs, insurance and fire safety.
Proactive management for residential developments
Estate management for residential developments across Plymouth, Devon, Cornwall and the South West: fixed fees, no commission and published start-up fees.
Most managing agents describe themselves the same way. Here is what is actually different about us, in the places where it costs us something.
You get a named property manager who knows your building, and a resident portal where you can message them directly.
Read moreReport it in the portal and it becomes a tracked job with a reference and a visible status, not an email that disappears.
Read moreNo commission on contractor invoices or buildings insurance, and no third-party incentives. Our only fee set as a percentage of spending, for managing Section 20 major works, is published in our price list.
Read moreService charge money sits in named client accounts with Lloyds, one per property rather than pooled, interest-bearing and the interest is yours.
Read moreEvery contractor invoice must arrive with its works order and before-and-after photos, and we can inspect the work before it is paid.
Read moreWe are based on Queen Anne’s Battery and manage buildings across Plymouth, Devon and Cornwall. You can come and see us.
Read moreReady to switch? Changing managing agent is a decision for your RMC, RTM company or freeholder, and the outgoing agent’s permission is not needed. Our change of managing agent service runs the handover of funds, records and compliance documents for you.
Managing agents in England need no licence or qualification to trade, though they must belong to a government-approved redress scheme; ours is The Property Ombudsman. We operate to recognised professional standards, with RICS-aligned financial controls, ISO 9001:2015 quality management and strict client money protection, so you can appoint us with confidence.
Plymouth Block Management is the trading name of Residential Block Management Group Ltd (company 11252218). From our head office on Queen Anne’s Battery in Plymouth, where our team is based, we manage residential blocks and estates across Plymouth, Devon, Cornwall and the South West. We are ISO 9001:2015 certified (BSI certificate FS 685565) and registered with The Property Ombudsman.
Our team manages residential blocks across Plymouth today, from around 122 apartments at Ocean Crescent in the city centre to Discovery Wharf and Harbourside Court on Sutton Harbour, and Admiralty Row East, a former MOD building at Mount Wise. We understand the challenges unique to coastal properties, older buildings, and modern developments.
Our property management staff hold the IOSH Certificate in Health and Safety, our Building Safety Supervisor holds TechIOSH and the NEBOSH Certificate in Fire Safety, and our fire door inspections are carried out by an ABBE Level 3 qualified inspector.
We work with trusted contractors, legal professionals and industry bodies, and won Managing Agent of the Year (1,000 to 5,000 Units) at the ARMA ACE Awards 2022.
No hidden fees, clear communication and full financial transparency. Clients receive detailed reports, an office team during working hours and a 24-hour emergency line.
Our team looks for cost savings and negotiates competitive contracts with trusted suppliers, so that the service charge buys the best possible value.
We provide block management in Plymouth for:
Being locally focused means we understand the Plymouth property landscape, from the Barbican and Stonehouse to Plympton, Plymstock and Devonport, and nearby towns such as Saltash, Ivybridge and Tavistock. We also know the rules particular to the city: the council’s High Rise Building Team counts 73 buildings at 18 metres or above, and an Article 4 Direction removes the automatic right to turn a house into a small HMO in eleven neighbourhoods. This allows us to:
Property of the Month
Leeward House is a striking contemporary apartment development on Plymouth’s waterfront and one of the Right to Manage buildings we’re proud to work with, a great example of leaseholders taking control of how their building is run.
ISO 9001:2015 certified, BSI certificate FS 685565. Member of The Property Ombudsman. Registered with the Information Commissioner’s Office.
On behalf of the Directors of Leeward House RTM, I am delighted to recommend Plymouth Block Management. From our very first discussions, Gary and Spencer provided invaluable support throughout the Right to Manage process, helping us navigate what could have been a complex transition with confidence and ease. Their planning and…
Dear PBM Team, I am writing to express my sincere appreciation and admiration for the remarkable improvements you have made since taking over the management of our block of flats at Alreiy Road. As a leaseholder, I have been thoroughly impressed with your actions and the transformation in our living environment. First and foremost, the…
Dear Mr Christie and the PMB Team, I hope this message finds you well. I am writing to express my sincere gratitude for the exceptional service provided by Plymouth Block Management (PBM) during the recent cold snap. The thoughtful gritting that your team implemented did not go unnoticed, and the impact was felt not only by myself but by…
Some of the firms we work with across Plymouth, Devon, Cornwall and the wider South West. Contractors on our approved list are vetted, insured and documented before they start work, and their paperwork is re-checked every year.
Precision RoofingFlat & pitched roofing (opens in a new tab)
MJC Passive FireFire doors & passive fire protection (opens in a new tab)Affordable Waste ServicesLicensed waste collection & disposal (opens in a new tab)
Rees CarpetsFlooring, carpets & LVT (opens in a new tab)
West Country Gas ServicesBoilers, heating & gas (opens in a new tab)
AWL GroupElectrical, fire & security (opens in a new tab)
KK Controls & EquipmentElectrical & building management systems (opens in a new tab)
Argos Fire ProtectionFire alarms & fire protection (opens in a new tab)
Tamar SafetyFire, health & safety consultancy (opens in a new tab)
Green Elevator ServicesLift maintenance & repair (opens in a new tab)
NDF Civils and PropertyCivils & property maintenance (opens in a new tab)
Just Fire DoorsFire door installation (opens in a new tab)
Considered SolutionsFire risk assessments & security solutions (opens in a new tab)
Pro-Lec Electrical (SW)Electrical contracting (opens in a new tab)
AF ProtectionPassive fire protection (opens in a new tab)
ArborcureTree surgery & grounds maintenance (opens in a new tab)
Bailey PartnershipArchitecture & surveying (opens in a new tab)
SkeldonsMechanical & construction (opens in a new tab)
Harrisons BuildersBuilding contractor (opens in a new tab)
L Carty Electrical ContractorsElectrical contracting (opens in a new tab)
Down to Earth Electrical ServicesElectrical contracting (opens in a new tab)
ACD Electrical ServicesElectrical contracting (opens in a new tab)
Atlas GraphicsSignage & vehicle graphics (opens in a new tab)
Keith Hopper ElectricalElectrical contracting (opens in a new tab)
225 Fire SolutionsFire safety consultancy (opens in a new tab)
LMB Insurance ServicesInsurance broking (opens in a new tab)
ADT Fire and SecurityFire & security systems (opens in a new tab)
Allianz UKInsurance (opens in a new tab)Proper Job Property ServicesProperty maintenance
Door Data SystemsFire door compliance software (opens in a new tab)
E.ONEnergy supply (opens in a new tab)
Exmoor LiftsLift maintenance & LOLER (opens in a new tab)
Nomad LiftsLift repair & maintenance (opens in a new tab)
Electrical South WestElectrical contracting (opens in a new tab)P&T CleaningCleaning
Plymouth Aerial SolutionsAerials & satellite (opens in a new tab)
Property Management Legal ServicesProperty management law (opens in a new tab)
Premier Technical Services Group (PTSG)Access, electrical, fire & water treatment (opens in a new tab)
ResiSureDamp, mould & air quality monitoring (opens in a new tab)
The Property ProsProperty maintenance
Recall SWFire, electrical & security (opens in a new tab)
GreenThumbLawn treatment (opens in a new tab)
Vaughans Fencing & Timber SolutionsFencing & timber
Cleaning Services PlymouthCommercial & office cleaning (opens in a new tab)
The Beagle covers local news from the Plymouth waterfront, and you can sign up with The Beagle for regular updates.
Live in a building we manage? Log a maintenance issue through the resident portal and track it through to resolution. For genuine out-of-hours emergencies, call 01752 257338 and dial zero.
For genuine out-of-hours emergencies posing a risk to safety or the building. See our Emergency Procedure.
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Tell us about your development and we’ll come back to you. No obligation, and we offer transparent pricing with no hidden fees.
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