Block Management in St Austell

Block, estate and leasehold management for St Austell. Compliance is tracked against Cornwall Council. Roughly 40 miles from our office.

Lower Saltram, a managed residential development

Managing a Block in St Austell at a Glance

Local authority
Cornwall Council
Authority type
Unitary
Building control
Cornwall Council Building Control
County
Cornwall
Fire and rescue service
Cornwall Fire and Rescue Service
Water and sewerage
South West Water
From our Plymouth office
Approx. 40 miles by road, under an hour
Setting
Inland

Who You Deal with in St Austell

A block in St Austell deals with Cornwall Council, a unitary authority, so building control, planning and housing enforcement sit with one body. Fire safety in the common parts is enforced by Cornwall Fire and Rescue Service. Communal water and sewerage is South West Water.

The Residential Stock in St Austell

Cornwall Council's own management plan describes the two dominant types: terraces of four to eight units, and standalone villas, the latter being, in the council's words, originally a detached house but easily modified to provide two houses or more flats. Much of the flatted stock here is house conversion rather than purpose-built. St Austell Central and Gover was 33.3 per cent flats at the 2021 Census. Across 10,768 households in the built-up area, 13.5 per cent are in purpose-built blocks against 8.3 per cent across Cornwall, while the converted or shared house share of 2.8 per cent is essentially the county figure. So like Barnstaple, and unlike Exmouth or Teignmouth, St Austell's non-house stock is purpose-built rather than converted. It also has the highest semi-detached share of the places covered in this pass at 31.6 per cent. The internal spread is wide: the St Austell Central and Gover division is 23.5 per cent purpose-built flats, ten percentage points above the town as a whole and fifteen above the county, while St Austell Bethel and Holmbush in the same town is 4.9 per cent, nearly five times lower.

Flood Risk in St Austell

St Austell has the driest centre of the Cornish towns for river and sea flood risk: no Environment Agency Flood Zone 2 or 3 falls within 500 metres of the town centre. St Austell town has no contained Environment Agency flood area, and that negative is the strongest flood fact available for it. Ten areas exist within eight kilometres and the best containment of any of them is 3.6 per cent. The one most likely to be cited wrongly is the alert area labelled St Austell and Par Rivers: despite carrying the town's name, its published description names Pentewan, St Blazey, Luxulyan and Mevagissey, every one a different settlement, and it does not name St Austell at all. No Environment Agency area names a single St Austell street. The coastal warning area for the stretch from Lizard Point to Gribbin Head touches 0.3 per cent of the built-up area, and the part it touches is Charlestown rather than the town. Against Exeter, Exmouth, Teignmouth and Barnstaple, all four of which have genuinely contained warning areas, that makes St Austell distinctive.

The cost lands on the insurance schedule and on the reserve fund long before any water does.

Conservation Areas and Listed Buildings in St Austell

The St Austell conservation area was designated in 1967, originally just around the centre and the church, and extended to Fore Street in 1976. The appraisal and management plan were revised in 2013. Charlestown and Pentewan carry their own designations. Two conservation areas fall inside the built-up area and they are among the oldest anywhere in the country, both predating the creation of Cornwall Council by four decades. Charlestown was designated on 31 October 1967, within months of the Civic Amenities Act, and St Austell itself on 31 May 1968. The St Austell area covers 44.4 hectares and is almost wholly inside the town. Charlestown, the Georgian harbour village on the eastern edge, is only 56.3 per cent inside the built-up area and is better described as adjoining the town than as part of it. On documentation the two diverge completely: Charlestown's registered appraisal resolves to a 15 megabyte document, while the St Austell appraisal and management plan is one of the 27 of Cornwall's 58 registered appraisal links that return an error, and three plausible alternative addresses were tried without success. So for the town's own conservation area there is a designation and no retrievable character assessment behind it.

38 listed buildings sit within 500 metres of the town centre, one of them Grade I and three Grade II*. 103 entries on the National Heritage List fall inside the built-up area, one Grade I and six Grade II*. The Grade I is Holy Trinity Church, listed in November 1950, inside the St Austell conservation area. Of the six Grade II* entries, four are in the St Austell area, two are at Charlestown including the harbour itself with its inner dock and quays, and one, the Long Stone, is inside the town but outside both conservation areas. A caution for anyone building a count from the conservation areas: because Charlestown's designation is only just over half inside the built-up area, three Grade II entries there sit outside the town while inside the conservation area, so a conservation-area-based count of listed buildings in St Austell will over-count.

Consent has to precede the Section 20 specification, not follow it, or leaseholders are consulted on work that cannot lawfully be done as described.

Elm Court, a residential block managed by Plymouth Block Management
Elm Court, a residential block managed by Plymouth Block Management

Radon in St Austell

The square at the PL25 5DJ centroid returns band 6 of 6, more than 30 per cent of homes estimated to reach the action level, with measurement advised. Every square metre of the St Austell built-up area reads the top band. All 24 one-kilometre squares covering the town are class 6, where the published wording is that maximum radon potential is greater than 30 per cent of homes at or above the action level and the advice is that radon measurement is advised. No other class occurs anywhere in the town. This is the china clay granite, and it matches Penryn and St Just exactly. Set against Exmouth, which reads the lowest band across 99.9 per cent of its area with measurement not advised, these two are the extremes of everything measured on this site.

That is national advice about the ground, not about the building. The same map excludes basements, cellars and underground spaces at every band, so an enclosed plant room, undercroft or lower-ground flat is still worth a look even here, and whatever is found belongs with the compliance record.

Planning Policy That Affects Flats in St Austell

There is no neighbourhood plan for St Austell town, and this is the single most commonly misstated fact about planning here. The made plan is for St Austell Bay Parish, adopted in October 2021, covering Charlestown, Duporth and Porthpean, which is the coastal area outside the town. Its principal residence policy applies in Charlestown and Duporth only, and the evidence explains why it stops there: second and holiday homes run at 28 per cent in Charlestown and 32 per cent in Duporth against under 12 per cent across the rest of the parish. Charlestown also carries a conservation area Article 4(2) direction on householder permitted development rights. A block in St Austell town itself is decided on the county local plan alone. Decided under the Cornwall Local Plan strategic policies for 2010 to 2030, adopted on 22 November 2016, which replaced most of the saved policies of the former Restormel Local Plan of 2001. The development plan here is a set of documents read together, including the site allocations, climate emergency and minerals safeguarding documents and the community network area sections, and there is a St Austell-specific supplementary document on china clay restoration and tipping. The neighbourhood plan position is the unusual one and it has a practical consequence street by street. St Austell parish covers 81.7 per cent of the built-up area and has no neighbourhood plan at all, neither a made plan nor even a designated area. Yet the fringes of the town are covered by several: St Mewan's plan was made on 23 May 2018, St Austell Bay's on 28 October 2021 and Carlyon's, which contains Charlestown, on 22 February 2024, while Treverbyn has been designated since January 2016 without a plan and Pentewan Valley reached publication consultation in 2026. So the policy that applies changes as you cross the edge of the town core. Cornwall has published no Article 4 directions to the national register.

Policy in an adopted plan is not guidance. It is what the application is decided against, and a consent granted under the lease does not substitute for it or vice versa.

Changing Managing Agent in St Austell

Changing agent is the company's decision, taken the way its articles require. The only part with a deadline is the notice the outgoing agent is contractually owed. On St Austell heritage stock the consents history is what most often turns out to be incomplete, and its absence resurfaces later as a planning problem.

See the handover sequence in full, and our fees, which are a fixed annual amount with no commission on contractor work.

Finch Close, a managed residential development
Finch Close, a managed residential development

What Else Changes About Managing a Block in St Austell

  • St Austell is the closest of the main Cornish towns to Plymouth, about 40 road miles from Queen Anne's Battery.

Towns and Villages We Cover from St Austell

Charlestown, Carlyon Bay, Par, Pentewan, St Blazey.

Service charge or accounts query? Email accounts@plymouthblockmanagement.com and quote your development and flat number, or .

St Austell Questions

Which Council Does a Block in St Austell Deal With?

Cornwall Council Building Control. One body, so building control, planning and licensing sit together.

Who Enforces Fire Safety in the Common Parts in St Austell?

Cornwall Fire and Rescue Service, as the enforcing authority for the Fire Safety Order.

Who Supplies Water to a Development in St Austell?

South West Water. A communal supply is the building's contract, not a leaseholder's, so report a loss to common parts through us.

Is St Austell Too Far from Your Plymouth Office?

It is about 40 miles, under an hour. Distance changes how site visits are scheduled, not whether they happen.

Do We Need Consent for External Works in St Austell?

On a listed building or in a conservation area, yes, for much that would be permitted elsewhere. Get it before the Section 20 specification, not after.

Nearby Areas

Talk to Us About Your Building in St Austell.

A free, no-obligation proposal, written so it can be circulated to a board.