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Appointing a Manager Through the Tribunal in St Austell

One published tribunal decision from in and around St Austell, and what it decided.

Royal Albert Court, Saltash, a residential development we manage
Local authority
Cornwall Council
Service
Appointing a manager
County
Cornwall
Published decisions
1 tribunal decision
From our Plymouth office
Approx. 40 miles

Manager Appointments Made in and Around St Austell

Jace Court, Priory Road

CHI/00HE/LAM/2024/000720 January 2025

The building
A block of 31 flats near the town centre, mainly on three storeys, brick under a slate mansard roof, attached to a similar adjoining block. Both originally formed part of a former college building.
What was applied for
Appointment of a manager under section 24 of the Landlord and Tenant Act 1987, brought by 24 leaseholders.
The figures
31 flats, 24 of them applicants. Gas debt about £70,000 in April 2024 rising to about £91,300. Proposed manager's charges £11,700 a year including VAT. Fire door remedial works estimated at £20,000 to £25,000.
Costs
Section 20C and paragraph 5A orders made, so none of the landlord's costs may be treated as relevant costs or levied as an administration charge, notwithstanding that none appear to have been incurred. The landlord was ordered to reimburse £330 in tribunal fees.

What Happened

The landlord failed to serve a statement of case, was given a 30-day extension with a warning, and was then barred from relying on evidence. It neither attended nor was represented, so the tribunal decided on the leaseholders' uncontroverted evidence: roof leaks unremedied since November 2023, a flat flooded with sewage, light fittings hanging by their wires, fire doors that would not close, and a communal gas debt that rose from about £70,000 to about £91,300 with no account of where payments had gone.

What the Tribunal Held

Grounds made out, but the proposed manager was not appointed. Findings against the landlord included failure to maintain basic fire precautions with associated risk to residents, and ongoing and unresolved financial irregularities. On the nominee, the tribunal held that the role of a tribunal-appointed manager is very different to that of a typical property manager, and that his statement claiming to uphold the management code was at odds with his reply that he had not fully read it, the code standing at the heart of an appointed manager's duties. His management plan addressed fire compliance but was silent on the roof, the security and the gas dispute. The tribunal called this regrettable, the matter being urgent and the applicants having made a compelling case, and gave them eight weeks to propose another manager.

What it means for a block here. Proving the landlord's failures is half the job. The tribunal will refuse your nominee if he lacks senior accreditation, working knowledge of the management code, and a plan that addresses every problem in evidence.

What We Do About Appointing a Manager in St Austell

The Jace Court, Priory Road decision above is the kind of thing this work is for. Appointing a manager in St Austell is part of a full management service, not a standalone product, and in practice it means: Take an appointment on the terms the order actually sets, and run the building to them.

How This Works, in General

The general law, for every area: Court-Appointed Property Management.

Other Services in St Austell

Appointing a Manager Through the Tribunal Elsewhere

Talk to Us About Your Building.