Policies & Procedures
The policies and procedures that govern how we work, covering quality, health & safety, data protection and more. Each document is available to download as a PDF.
Emergency Procedures
What to do in an out-of-hours emergency, and how to reach our emergency support.
Company Mission Statement
It is our policy to deliver excellence in our products, services and solutions that ensure customer value and contribute to their success.
Environment Policy
We maintain an Environmental Management System to improve our environmental management and reduce the environmental impacts of our operations.
Quality Policy & Objectives
The quality objectives our management team has set for Plymouth Block Management Ltd.
GDPR Policy & Guidance
How we hold and protect the personal data of employees, clients, suppliers and others, and the rules governing its use.
Health & Safety General Policy
We recognise our duties under the Health and Safety at Work etc. Act 1974 and the accompanying protective legislation.
Unreasonable Behaviour Policy
Our policy on unreasonable or unacceptable behaviour and how we respond to it.
Health & Safety Policy
We take health and safety seriously and are committed to protecting our staff and all those affected by our work.
Insurance Disclaimer
We work with a number of brokers to get clients the best price and service; insurance broking is an FCA-regulated activity we are not registered to advise on.
Company Documents
Additional Services Price List
Prices for additional services beyond standard block management.
Complaints Procedure
Our formal complaints procedure, as a downloadable document.
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