Right to Manage Services

Are you a leaseholder frustrated with high service charges, poor maintenance, or lack of transparency from your current managing agent? With the Right to Manage (RTM), you and your fellow leaseholders have the legal right to take control of your building’s management – without having to prove fault.

At Plymouth Block Management, we specialise in helping leaseholders navigate the RTM process, ensuring a smooth transition to self-management or a new managing agent of your choice.

What Is Right to Manage (RTM)?

The Right to Manage (RTM) was introduced under the Commonhold and Leasehold Reform Act 2002, allowing leaseholders of flats to take over the management of their building. This right enables leaseholders to control decisions related to service charges, maintenance, and overall property management, giving them greater transparency and cost-efficiency.

How We Can Help

Navigating the RTM process can be complex, but our experts at Plymouth Block Management are here to assist you every step of the way. Our RTM services include:

1. Eligibility Assessment – Checking if your building qualifies for RTM under legal requirements.
2. RTM Company Formation – Assisting in setting up a legally compliant RTM company.
3. Legal Notice Preparation – Serving the claim notice on the landlord, any other party to the leases and any tribunal-appointed manager.
4. Leaseholder Engagement – Helping you gather support from other leaseholders.
5. Tribunal Support (if required) – Representing your RTM claim in the First-Tier Tribunal (if contested).
6. Transition & Handover Management – Ensuring a smooth takeover of management responsibilities.
7. Ongoing Property Management – If desired, we can continue managing your building professionally.

Why Choose Us?

• Expert Guidance – Years of experience in RTM claims and leasehold management.
• Stress-Free Process – We handle all legal and procedural aspects, making the transition seamless.
• Affordable & Transparent Fees – No hidden costs, just straightforward pricing.
• Continued Support – Whether you need help forming an RTM company or ongoing management, we’re here for you.

Take Control of Your Property Today!

Don’t let high service charges and poor management control your home. Empower yourself and your fellow leaseholders with RTM.

What the Process Actually Involves

Right to Manage is a statutory route under the Commonhold and Leasehold Reform Act 2002. It transfers management of a building from the landlord to a company owned by the leaseholders, and it does not require the landlord's agreement or any finding of fault.

The building has to qualify: it must be a self-contained building or part, at least two-thirds of the flats must be held on long leases, and in England no more than 50 per cent of the internal floor area may be in non-residential use (raised from 25 per cent on 3 March 2025). Qualifying tenants of at least half of the flats must be members of the RTM company.

The Steps

An RTM company is incorporated and the qualifying leaseholders become members. Notices inviting participation go to any qualifying leaseholder who is not yet a member. A claim notice is then served on the landlord, who has a period in which to serve a counter-notice admitting or disputing the claim.

If the claim is admitted, or if the First-tier Tribunal determines that the company is entitled, management transfers on the acquisition date set out in the notice. Getting the notices wrong is the usual reason a claim fails, and a defective notice generally means starting again rather than correcting it.

What Changes on the Acquisition Date

The RTM company takes on the landlord's management functions: repair and maintenance of the structure and common parts, insurance where the lease provides for it, service charge budgeting and collection, and the statutory obligations that go with all of that, including section 20 consultation and holding service charge money on trust.

Most RTM companies then appoint a managing agent to carry out that work. The company remains responsible; the agent is accountable to it.