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Block Insurance in Torquay

One published tribunal decision from in and around Torquay, and what it decided.

Ocean Crescent, a waterfront residential block in Plymouth
Local authority
Torbay Council
Service
Block insurance
County
Devon
Published decisions
1 tribunal decision
From our Plymouth office
Approx. 33 miles

Insurance Cases Decided in and Around Torquay

32 Clarendon Court, Stitchill Road

HAV/00HH/LSC/2025/066730 March 2026

The building
A single block built in or about the 1960s with 36 flats, together with grounds including a block of 12 garages, other parking and gardens.
What was applied for
A determination under section 27A of the Landlord and Tenant Act 1985 of the payability and reasonableness of service charges over several years, principally the insurance premium, with section 20C and paragraph 5A applications.
The figures
36 flats. Insurance allowed at £8,250 for one year and 8,500 for the next, against 11,915 and 13,092 charged. Directors' and officers' item £223.32 disallowed. Reserve fund £63,202.20 at March 2024.
Costs
Section 20C and paragraph 5A both granted, so no legal or litigation costs may be recovered as service or administration charges. The landlord was ordered to reimburse £317 in fees.

What Happened

The estate had been insured alongside twelve other properties owned by the previous freeholder, with premiums rising year on year to £13,092. The leaseholder introduced a new broker in 2021 who obtained quotes far below what was being paid. After the freehold transferred in 2023 the premium fell to £7,066.

What the Tribunal Held

The premiums for two years were reduced. The tribunal rejected the claims-history defence because the 2021 quotation itself recorded the relevant claim, holding it abundantly clear that one way or another the insurer had the claims history information. On the landlord's conduct it found that the respondent was too laissez-faire about the insurance cost and did too little to ensure the premium was at a reasonable level, and that simply leaving matters entirely to the agent or broker and taking no discernible interest was not a rational approach and did not achieve a reasonable outcome. It declined to go back to earlier years, the unknowns being too great with no alternative quote. Directors' and officers' cover was not recoverable: the lease contained no provision for it and it is a company expense not related directly to the building. A formal revaluation at every renewal was not required. Reserve fund demands were payable, but the tribunal criticised the fund having been used as a sort of general slush fund.

What it means for a block here. A director who hands insurance renewal to the agent and takes no discernible interest risks the premium being cut on a challenge, and directors' and officers' cover is not recoverable unless the lease expressly allows it.

What We Do About Block Insurance in Torquay

The 32 Clarendon Court, Stitchill Road decision above is the kind of thing this work is for. Block insurance in Torquay is part of a full management service, not a standalone product, and in practice it means: Test the premium and the excess against how these decisions treated comparable cover.

How This Works, in General

The general law, for every area: Insurance Management.

Talk to Us About Your Building.