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Section 20 Consultation and Major Works in Taunton

2 published tribunal decisions from in and around Taunton, with what each one actually decided.

Heritage Park, a managed residential development
Local authority
Somerset Council
Service
Section 20 consultation
County
Somerset
Published decisions
2 tribunal decisions
From our Plymouth office
Approx. 74 miles

Section 20 Cases Decided in and Around Taunton

Castlemoat Place, Corporation Street

CHI/40UE/LDC/2020/004016 July 2020

The building
A purpose-built mixed tenure block described by the applicant as containing 52 apartments and five commercial units, held on a tripartite lease with a management company.
What was applied for
Dispensation under section 20ZA of the Landlord and Tenant Act 1985 for repairs to communal pipework serving the heating and hot water system.
The figures
52 apartments and five commercial units. Application fee 100 pounds. The tribunal noted the cost would need to exceed 13,000 pounds even divided between the apartments alone. Two engineers, one working day.

What Happened

Leaking fittings on the second and third floors and a leaking joint in the plantroom needed two engineers for a day, with access to every flat to refill and vent the system. The work was urgent because further failure would leave residents, some of them key and hospital workers, without hot water. Consultation had already started, with a notice of intention served and the period running.

What the Tribunal Held

Granted. One leaseholder objected on five grounds: that the application was unnecessary since consultation was already running, that the fee and the agent's charges would fall on leaseholders, that the application would delay critical work, that it was dangerous to set a precedent of bypassing lessees, and that the notice of intention lets lessees nominate contractors. The tribunal rejected each. There was no specific assertion that the intended contractor would charge unreasonably or that a cheaper estimate would have been accepted, no lessee had nominated a contractor, and it is the completion of consultation, not the dispensation application, that causes delay. On precedent it held there is no identifiable prospect of a dangerous precedent being set, and that the criteria do not require imminent danger. Recovery of the fee through the service charge was no reason to refuse.

What it means for a block here. Objecting on grounds of cost, delay or precedent will fail. The only argument that bites is a credible, specific case that you would have secured a different or cheaper outcome had you been consulted.

St James Court, St James Street

HAV/40UG/LDC/2025/06724 November 2025

The building
A purpose-built block designated as sheltered social housing for older people, comprising 27 residential flats and one office with communal facilities, served by a single passenger lift and two stairlifts.
What was applied for
Dispensation under section 20ZA of the Landlord and Tenant Act 1985 for replacement of the hydraulic passenger lift, applied for after the event.
The figures
27 flats and one office, one passenger lift, two stairlifts. Consultation stages of seven days each against the required 30. The tribunal was not informed of the cost of the works.

What Happened

The lift was not operational and there was no alternative, leaving residents with the stairs or two stairlifts that cannot carry items. The landlord ordered the replacement in December 2024, estimating about 18 weeks to design and manufacture and 12 more to install, judged there was no time for statutory consultation, and ran truncated stages of seven days each instead of the required 30.

What the Tribunal Held

Granted. The tribunal accepted that an inadequate consultation had been carried out and that the test was whether the respondents had suffered any relevant prejudice. Taking into account that there were no objections, it could not find prejudice to any respondent. It was expressly limited: no determination was made on whether the costs are payable or reasonable, and a separate section 27A application would be needed for that. A publication condition was imposed, requiring the decision and an explanation of appeal rights on the landlord's website within seven days, kept there at least three months with a prominent home page link, and posted in the communal areas.

What it means for a block here. Where a lift fails and there is genuinely no time for the 30-day stages, a truncated consultation followed by a dispensation application works, and the cost stays open to challenge separately.

What We Do About Section 20 Consultation in Taunton

The Castlemoat Place, Corporation Street decision above is the kind of thing this work is for. Section 20 consultation in Taunton is part of a full management service, not a standalone product, and in practice it means:

  • Run the consultation timetable and the notices past the decisions above first. Most of what goes wrong locally is procedural and is cheaper to catch at the drafting stage.

How This Works, in General

The law here is the same in Taunton as it is anywhere in England, and it is set out in full on our major-works-section-20 page rather than repeated on this one. What changes locally is above: the authority, the figures, and what the tribunal has actually done with cases nearby.

Section 20 Consultation and Major Works Elsewhere

Everything else we do in the area is on the Taunton page, and the full matrix is at services by area.

Talk to Us About Your Building.