Block Management in Westbury

Block, estate and leasehold management for Westbury. Compliance is tracked against Wiltshire Council.

71 Plymouth Road, a managed residential building

Managing a Block in Westbury at a Glance

Local authority
Wiltshire Council
Authority type
Unitary
Building control
Wiltshire Council Building Control
County
Wiltshire
Fire and rescue service
Dorset and Wiltshire Fire and Rescue Service
Water and sewerage
Wessex Water
Setting
Inland

Who You Deal with in Westbury

A block in Westbury deals with Wiltshire Council, a unitary authority, so building control, planning and housing enforcement sit with one body. Fire safety in the common parts is enforced by Dorset and Wiltshire Fire and Rescue Service. Communal water and sewerage is Wessex Water.

The Residential Stock in Westbury

Aggregating the census output areas inside the built-up area gives 6,973 households with 756 in flats, 10.8 per cent, made up of 517 in purpose-built blocks, 82 in a converted or shared house, 96 in another converted building and 61 over commercial premises. The three Westbury wards are essentially coterminous with the town, so unlike much of Wiltshire there is no serious ward distortion to correct for; the neighbouring Ethandune ward is rural and should not be used. The internal contrast is sharp though: Westbury North has 18.3 per cent of its households in flats against 5.2 per cent in Westbury East, and the tenure split follows it, with social renting at 24.7 per cent in Westbury West against 4.1 per cent in Westbury East.

Flood Risk in Westbury

One Environment Agency area covers Westbury, the River Biss catchment alert, at 4.78 per cent of the built-up area. There is no flood warning area over any part of the town, which makes Westbury the only one of the Wiltshire towns covered here with neither a warning area nor a groundwater area over it. Two near misses are worth knowing about precisely because they are so close: the Salisbury Plain groundwater alert and the River Biss warning area for Trowbridge each stop 60 metres from the built-up area with no overlap at all. No flood alleviation scheme with a date and a cost exists for the town, and the council's register of statutory flood investigations, which covers eight locations across the county, does not include Westbury. The made neighbourhood plan describes a multi-year project on the River Biss and its tributaries running across Westbury and Trowbridge, but it is presented as green and blue infrastructure rather than as a defence scheme and carries no date or cost.

A mapped zone changes what a building costs to insurance and what a buyer's solicitor asks for in the management pack.

Estate grounds maintained under a block management contract
Estate grounds maintained under a block management contract

Conservation Areas and Listed Buildings in Westbury

One conservation area, designated on 11 July 1975 according to the council's own appraisal and neighbourhood plan, though the national register records only the year. It is a tight town-centre designation: 21.7 hectares, all of it inside the built-up area, covering 4.3 per cent of the town. The appraisal is recent and unusually full, dated April 2023 and running to 93 pages as an annexe to the made neighbourhood plan, and it defines eleven character areas from the All Saints environs and the Market Place through to Bitham Mill and Prospect Square. Its verdict on further control is candid and worth quoting to anyone expecting more protection than exists: there is very limited opportunity for Article 4 directions to be served on buildings within the conservation area, because almost all unlisted buildings have lost their traditional windows and doors. One local misconception to correct: Westbury Leigh is not a conservation area. What covers it is an area of local heritage importance designated through the neighbourhood plan, which is a different and weaker instrument.

152 entries on the National Heritage List fall inside the parish, one Grade I and six Grade II*, of which 95 sit inside the conservation area. The council does not publish a count but its neighbourhood plan names the buildings: the only Grade I is the parish church of All Saints, dating from about 1437 and standing at the centre of the conservation area, and the Grade II* buildings are Edgar House in Church Street, Bank House and the Town Hall in the Market Place, Ferndale House in Alfred Street, Leigh House and the Phipps Mausoleum in the cemetery, which the plan records as disused and continuing to deteriorate. One discrepancy to handle carefully: the neighbourhood plan refers to three scheduled ancient monuments, while Historic England's data returns eight in the parish, only one of which reaches the built-up area.

Consent has to precede the Section 20 specification, not follow it, or leaseholders are consulted on work that cannot lawfully be done as described.

Radon in Westbury

Low, and split almost evenly. Of the seventeen one-kilometre squares over the built-up area, eight are class 2 covering 54.9 per cent of the town, where the maximum radon potential is 1 to 3 per cent of homes at or above the action level and the published advice is that radon measurement is advised, and nine are in the lowest band covering the remaining 45.1 per cent, where the advice is that measurement is not needed. So the national advice differs between one half of Westbury and the other, though both halves are in low bands.

Nobody's flat includes the plant room or the undercroft, which is why those get overlooked. A three-month test is cheap and the result sits with the compliance record.

Elm Court, a residential block managed by Plymouth Block Management
Elm Court, a residential block managed by Plymouth Block Management

Planning Policy That Affects Flats in Westbury

Decided under the Wiltshire Core Strategy, adopted 20 January 2015, whose Core Policy 32 makes Westbury a market town and provides for approximately 1,615 new homes across the community area to 2026, about 1,500 of them at Westbury including a strategic allocation of 250 dwellings at Station Road, together with 18.5 hectares of employment land. The strategy is explicit that this represents a reduction in housing growth compared with historic trends, with the focus on facilities, services and job creation. Saved policies from the West Wiltshire District Plan first alteration of June 2004 continue to apply, including several that bear directly on blocks: flat conversions, areas of minimum change, upper floor uses in town centres and the primary and secondary retail frontages. The emerging Wiltshire Local Plan reached examination in November 2024 but was withdrawn on 22 May 2026 under section 22 of the Planning and Compulsory Purchase Act 2004, with its replacement not expected before 30 April 2029, and the council states that the 2015 Core Strategy's policies are not automatically out of date and will continue to guide development. The Westbury Neighbourhood Plan 2022 to 2036 was made on 19 March 2024 after a referendum on 14 March carried by 1,371 votes to 163, 89 per cent, on a turnout of 12.42 per cent, with non-material corrections made in April 2025. There is no Article 4 direction. The town is not in a National Landscape: the Cranborne Chase designation begins 4.32 kilometres away and the escarpment above the town is in it while the town is not. Two constraints are unusual enough to state. An air quality management area has been declared since 26 November 2001 over Haynes Road and Warminster Road, the A350 through the town, for nitrogen dioxide; the council announced in September 2025 that all eight of its air quality management areas had reached compliant levels and that revocation may follow within twelve months, but as things stand it has not been revoked. And the neighbourhood plan records that the majority of the area sits within the four kilometre core roost buffer for a greater horseshoe bat roost at Westbury Leigh, part of the Bath and Bradford on Avon Bats Special Area of Conservation, which is a real constraint on lighting and on works affecting roof voids.

Worth knowing before a block plans a conversion, a subdivision or a change of use, because it decides whether the scheme is arguable at all, well before the consent question under the lease arises.

Changing Managing Agent in Westbury

Changing agent is the company's decision, taken the way its articles require. The only part with a deadline is the notice the outgoing agent is contractually owed. On Westbury heritage stock the consents history is what most often turns out to be incomplete, and its absence resurfaces later as a planning problem.

See the handover sequence in full, and our fees, which are a fixed annual amount with no commission on contractor work.

Service charge or accounts query? Email accounts@plymouthblockmanagement.com and quote your development and flat number, or .

Westbury Questions

Which Council Does a Block in Westbury Deal With?

Wiltshire Council Building Control. One body, so building control, planning and licensing sit together.

Who Enforces Fire Safety in the Common Parts in Westbury?

Dorset and Wiltshire Fire and Rescue Service, as the enforcing authority for the Fire Safety Order.

Who Supplies Water to a Development in Westbury?

Wessex Water. A communal supply is the building's contract, not a leaseholder's, so report a loss to common parts through us.

Do We Need Consent for External Works in Westbury?

On a listed building or in a conservation area, yes, for much that would be permitted elsewhere. Get it before the Section 20 specification, not after.

Nearby Areas

Talk to Us About Your Building in Westbury.

A free, no-obligation proposal, written so it can be circulated to a board.